legal
Refund and Cancellation Policy
Last updated: January 1, 2026
Thank you for choosing SparkDev. Because our services consist of digital products, custom web development, tailored dashboards, and live server hosting provisioning, we enforce a strict refund policy.
1. No Refunds / All Sales Are Final
Due to the digital and custom nature of our services, all transactions made on www.sparkdev.in are final. Once project kickoff has commenced, code has been delivered, or SparkNode hosting servers have been provisioned, SparkDev does not offer refunds, returns, or cancellations for change-of-mind.
2. Standard Service Protection (Exceptions)
Refunds are only considered under the following highly specific circumstances:
- Duplicate Charges: If our payment gateway system processes a transaction twice for the same invoice, the duplicate amount will be fully credited back to your original payment method within 7–10 business days.
- Complete Non-Delivery: If SparkDev fails to initiate your provisioned service or deliver your digital contract deliverables due to internal technical faults, a refund request can be submitted via support@sparkdev.in for operational review.
3. Revisions Over Refunds
To ensure absolute satisfaction with our web layouts, all products include a minimum of one (1) standard development revision cycle. Additional revisions, if applicable, are explicitly detailed in individual product descriptions. We work closely with our clients during the design and revision phase to deliver the exact specifications promised.
4. Contacting Support
To request operational review for duplicate charges or service failures, please send an explicit email outlining your transaction ID and proof to support@sparkdev.in.